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Customer Service

Customer Service – My Online Tees

At My Online Tees, we believe every customer deserves top-quality products and an easy, enjoyable shopping experience. Our Customer Service team is dedicated to helping you with any questions, concerns, or special requests.

We’re here to make sure your experience—from browsing to checkout to delivery—is simple, secure, and satisfying.

💬 How to Reach Us

If you need help with an order or have a question, contact us anytime at:
📧 steveroart@msn.com
Our team typically responds within 24–48 business hours.

🚚 Order & Shipping Support

Once your order is placed, you’ll receive a confirmation email. When your order ships, you’ll get a tracking number so you can follow it right to your door.
If there’s ever an issue with delivery, contact us and we’ll work quickly to resolve it.

🔁 Returns & Exchanges

If your item arrives damaged, misprinted, or incorrect, please reach out within 7 days of delivery so we can make it right. For complete details, visit our Refund Policy page.

🧺 Product Care

To keep your apparel looking great, wash inside-out in cold water and tumble dry low or hang dry. Avoid ironing directly over printed areas.

💖 Our Promise

We stand behind the quality of our products and service. If you’re not happy with your experience, we’ll do everything we can to fix it. Your satisfaction is always our top priority.